I'm a colourist renting a chair and I take prepayment from new clients for colour bookings. If a client doesn't show up, can I keep the money?
Online payment at booking is always the full price of the service — there's no partial prepayment. If a client cancels a paid booking, the money isn't refunded automatically: you get a notification and decide yourself. There's no automatic no-show fee in the product. Write your cancellation rules in the service description — the client sees them on the booking page before paying.
