Not a feature list — what actually happens over a day while the doctors see patients.
This is one morning's schedule: consultations, follow-ups and diagnostics fit into the calendar without overlaps, even with several specialists seeing patients at once.
Automatic confirmation, a 24-hour and a 2-hour reminder — email, SMS or messengers. A patient who can't make it cancels in advance, and the slot goes back on sale.
For consultations and high-demand hours, enable payment at booking via Ukrainian payment providers — it can help reduce no-shows and speculative bookings. The money goes straight to the clinic's account, and your acquirer (mono or LiqPay) can issue the fiscal receipt from your own PRRO once fiscalization is set up.
The money goes straight to the clinic's account via Ukrainian payment providers — Domovleno never holds it. Your acquirer (mono or LiqPay) can issue the fiscal receipt once fiscalization is set up.
Patients pick a doctor, service and time on your branded booking page — from the site, Instagram or a message. The front-desk phone gets quieter, and the clinic takes bookings at night and on weekends too.
Contacts, all past and upcoming visits, your notes — in one card. You see who's overdue for a follow-up or a check-up, and who's worth inviting back.
All doctors' schedules in one calendar: shifts, alternating days, vacations. Analytics shows occupancy, revenue and no-show share by day, doctor and location — on every plan.
Yes. One account can hold several locations: each with its own set of doctors and schedule, and the patient picks a convenient location when booking. Analytics breaks down occupancy, revenue and no-shows by location, doctor and day, on Free the same as on Pro. The plan price doesn't depend on the number of doctors or locations — start with one and add a second later without changing plans.
No, there's no booking tied to the room itself: the resource in Domovleno is the doctor, not the room. If each doctor consistently works in one room, there's no conflict — the calendar shows the doctor's availability, and double-booking them is impossible. If several doctors rotate through rooms at different times, tracking which room is free is on you — that layer isn't in the product.
No, there's no partial deposit: online payment at booking is taken for the full price of the chosen service via Ukrainian payment providers, and the money goes straight to the clinic's account. If a procedure is expensive and you want to collect only part upfront, list it as a separate, lower-priced item — say, an “initial assessment” apart from “treatment” — or simply leave online payment off for that service and collect payment on site.
Yes, on the Pro plan: each doctor gets their own login to the team app, and the owner decides what they can see — only their own schedule and patients, or more. On Free the calendar is shared across everyone with account access, so there's no role-based split there.
Yes, on the Pro plan: client retention reminds a patient to come back once the usual interval for that service has passed — you set the return window per service, and the email goes out automatically. It's a marketing reminder, not a clinical recall: there are no protocols or reminders driven by medical indicators, and Domovleno isn't a medical information system. On Free there's no automation, but the patient card shows the date of the last visit, so the front desk can see who's due for an invite.
Yes: each doctor is a separate specialist with their own schedule, and appointments are services with their own length and price, such as “Endocrinologist consultation, 30 min” or “Heart ultrasound, 40 min”. If the same appointment costs differently with different doctors, set up separate services. For a paediatrician, a parent books under their own name and you add the child’s name in the patient note. Domovleno has no medical records, examination reports or test-result attachments — only booking, schedules, reminders and text notes.
We do booking, reminders, the patient base, payments and analytics — and we do them well. Domovleno has no electronic health records, treatment protocols or medical-registry integrations. For a private clinic that needs order in its schedule, a quieter front desk and fewer no-shows, that's usually enough; if you need a full MIS, Domovleno works alongside it as the booking front.
